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Tips from experienced users with example settings and techniques.

 

Black Sub-Herb FAQ

What mod can I use with this?


It is compatible with 510 connector variable wattage devices capable of 30 watts and above. Set at 16 to 25 watts Do not use in Temperature Control mode. Do not use on Mech or automatic devices. I have personally used it on the following devices without issue: Innokin Cool Fire IV Innokin Cool Fire IV Plus Innokin Oceanus Innokin Proton (in wattage mode) Aspire Speeder (in wattage mode) Innokin iTaste Hunter (in wattage mode)




How long until I receive my order?


Order before 3pm weekdays for same day dispatch.

  • UK: 1 - 3 working days Royal Mail First Class Signed For.
  • EU: 3-5 working days Royal Mail International Tracked & Signed.
Due to the product being age restricted we only offer signed for delivery.




How long do the coils last?


I've had a coil last 7 months - until I dropped it - and cracked the bowl. I used it regularly at around 18 to 20 watts, occasionally at 25 watts. Coil life will obviously vary depending on power level and frequency of use. The coil is embedded in a ceramic plate so will not deteriorate or effect the flavour in the same way as an e-liquid coil.




How does the Black Sub-Herb work?


For a detailed explanation, please read the Tips Sheet PDF. This covers suggested settings, cleaning tips and more.




Do you do International shipping?


We currently offer shipping to the UK and the European Union only.




Check atomizer message, what can I do?


If you are getting a 'check atomizer' or similar message from your device, gently push the ceramic bowl into the metal base and try it again. The bowl is a push-fit (not glued which is good) into the base and is wedged with a metal mesh shimmy. This shimmy also wedges an electrical contact wire. If the bowl has been knocked or pushed it may have lost connection. The coils should last many months of average use.





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Shipping
Returns

We currently offer shipping to the UK and the Republic of Ireland

 

We have had to suspend deliveries to other EU countries due to varying export requirements.

Unused items can be returned within 30 days. Items must be returned in NEW (unused, untested, and re-sellable) condition, in the manufacturer's original sealed packaging, For your protection, items must be returned using a trackable post service, insured for the full value and safely wrapped to prevent shipping damage.

Replacements

 

In the rare event that you have an issue with an item, please contact us to see if it can be resolved. If the item is assessed as faulty or damaged, we will send a replacement item or part free of charge.

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It’s pretty simple:

WE DO NOT SHARE YOUR DATA!

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