Get support on our Mig Vapor products

Tips from experienced users with example settings and techniques.

 

Black Sub-Herb FAQ

What mod can I use with this?


It is compatible with 510 connector variable wattage devices capable of 30 watts and above. Set at 16 to 25 watts Do not use in Temperature Control mode. Do not use on Mech or automatic devices. I have personally used it on the following devices without issue: Innokin Cool Fire IV Innokin Cool Fire IV Plus Innokin Oceanus Innokin Proton (in wattage mode) Aspire Speeder (in wattage mode) Innokin iTaste Hunter (in wattage mode)




How long until I receive my order?


Order before 3.30pm weekdays for same day dispatch.

  • UK: 1 - 3 working days Royal Mail First Class Signed For.
  • EU: 3-5 working days Royal Mail International Tracked & Signed.
Due to the product being age restricted we only offer signed for delivery.




How long do the coils last?


I've had a coil last 7 months - until I dropped it - and cracked the bowl. I used it regularly at around 18 to 20 watts, occasionally at 25 watts. Coil life will obviously vary depending on power level and frequency of use. The coil is embedded in a ceramic plate so will not deteriorate or effect the flavour in the same way as an e-liquid coil.




How does the Black Sub-Herb work?


For a detailed explanation, please read the Tips Sheet PDF. This covers suggested settings, cleaning tips and more.




Do you do International shipping?


We currently offer shipping to the UK and the European Union. For other destinations, please contact us.




Check atomizer message, what can I do?


If you are getting a 'check atomizer' or similar message from your device, gently push the ceramic bowl into the metal base and try it again. The bowl is a push-fit (not glued which is good) into the base and is wedged with a metal mesh shimmy. This shimmy also wedges an electrical contact wire. If the bowl has been knocked or pushed it may have lost connection. The coils should last many months of average use.





CONTACT US

 
Shipping
Returns
 

We currently offer shipping to the UK and the European Union.

 

For other destinations, please contact us.

Conditions of International shipping to other destinations

Some nations have placed restrictions on the importation of electronic cigarette products. At your request, we will ship anywhere; however we cannot take responsibility for packages seized by customs. We abide by the laws of the countries where we physically operate, but it is your responsibility to know the laws in your home country.

Unfortunately we are unable to assume responsibility if this package is unable to be delivered in your country. In the event the package is seized or destroyed we will be unable to issue a refund. It is for this reason we urge you to contact customs and request to have the package returned to sender. Once we receive and process the returned package we will contact you regarding issuing a refund minus the cost of shipping.

Unused items can be returned within 30 days. Items must be returned in NEW (unused, untested, and re-sellable) condition, in the manufacturer's original sealed packaging, For your protection, items must be returned using a trackable post service, insured for the full value and safely wrapped to prevent shipping damage.

Replacements

 

In the rare event that you have an issue with an item, please contact us to see if it can be resolved. If the item is assessed as faulty or damaged, we will send a replacement item or part free of charge.

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UK & EU SHIPPING

FREE UK DELIVERY ON ORDERS OVER £30!
Royal Mail 1st Class Signed

We only sell products we've tried ourselves, rate highly and wish to share with a like-minded community. We want to provide a 100% satisfied customer service. If you have any issues please contact us and we will do our best to resolve them.

BUYERS MUST BE 18+

We have an effective age verification process as described in the Business Companion guide for online age verification checks and will not sell to persons under 18 years old. If the process fails to confirm your age, further confirmation will be requested.

© 2020 Wiser Productions Ltd trading as VapeWiser.co.uk

London, England. Company no: 04739609

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