Get support on our Mig Vapor products
Tips from experienced users with example settings and techniques.
Black Sub-Herb FAQ
What mod can I use with this?
It is compatible with 510 connector variable wattage devices capable of 30 watts and above.
How long until I receive my order?
Order before 3pm weekdays for same day dispatch.
UK: 1 - 3 working days Royal Mail First Class Signed For.
EU: 3-5 working days Royal Mail International Tracked & Signed.
How long do the coils last?
How does the Black Sub-Herb work?
For a detailed explanation, please read the Tips Sheet PDF. This covers suggested settings, cleaning tips and more.
Do you do International shipping?
We currently offer shipping to the UK and the European Union only.
Check atomizer message, what can I do?
If you are getting a 'check atomizer' or similar message from your device, gently push the ceramic bowl into the metal base and try it again.
We currently offer shipping to the UK and the Republic of Ireland
We have had to suspend deliveries to other EU countries due to varying export requirements.
Unused items can be returned within 30 days. Items must be returned in NEW (unused, untested, and re-sellable) condition, in the manufacturer's original sealed packaging, For your protection, items must be returned using a trackable post service, insured for the full value and safely wrapped to prevent shipping damage.
In the rare event that you have an issue with an item, please contact us to see if it can be resolved. If the item is assessed as faulty or damaged, we will send a replacement item or part free of charge.
It’s pretty simple:
WE DO NOT SHARE YOUR DATA!
We use your address, telephone and email details only to:
Resolve technical support queries
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